Inventory Pulse Privacy Policy

Effective Date: May 16, 2025

At Binary Volt ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Inventory Pulse application ("the App") on the Shopify platform. By using the App, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide and improve the App’s inventory forecasting services. The types of information we may collect include:

• Shopify Store Data: When you install the App, we access certain data from your Shopify store via the Shopify API, including:
  • Product details (e.g., product names, inventory levels, collection IDs).
  • Sales data (e.g., order history, quantities sold).
  • Store information (e.g., shop domain, access tokens for authentication).
• User-Provided Information: Data you input in the App, such as:
  • AI context (e.g., business descriptions like "Cycling shop, busy in Spring").
  • Settings (e.g., selected collections, sales/projection periods, prediction preferences).
• Technical Data: Automatically collected information, such as:
  • Usage data (e.g., interactions with the App’s dashboard or settings).
  • Error logs to diagnose issues.
• Billing Information: If you subscribe to a paid plan, Shopify handles billing, and we store minimal billing data (e.g., subscription plan, charge ID) to manage your account.

2. How We Use Your Information

We use the collected information to provide, maintain, and enhance the App’s functionality, including:

• Generating AI-driven inventory forecasts based on your store’s sales data and AI context.
• Displaying insights via charts, stock health dials, stock throughput guage and paginated tables.
• Automating daily/weekly predictions if enabled.
• Managing your subscription and access to features (e.g., custom periods for Enterprise plans).
• Monitoring and improving the App’s performance through error tracking and analytics.
• Communicating with you about updates, support, or account-related matters.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information in the following cases:

• With Shopify: The App operates on Shopify’s platform, and certain data (e.g., store data, billing details) is processed through Shopify’s infrastructure.
• With Service Providers: We use third-party services to support the App, including:
  • AI Models: For demand predictions (only anonymized sales data is shared).
  These providers are bound by agreements to protect your data.
• Legal Requirements: We may disclose information if required by law, such as in response to a court order or regulatory request.

4. Data Storage and Security

Your data is stored securely in our database (hosted with a cloud provider). We implement industry-standard security measures, including:

• Shopify OAuth for secure authentication.
• Encryption of access tokens and sensitive data.
• Rate-limiting for API endpoints.
• Masking sensitive data in logs.
• Data encryption in-transit and at-rest

5. Your Rights and Choices

Depending on your location (e.g., under GDPR or CCPA), you may have the following rights regarding your data:

• Access: Request a copy of the data we hold about you.
• Correction: Update inaccurate or incomplete data.
• Deletion: Request deletion of your data (e.g., by uninstalling the App).
• Restriction: Limit how we process your data.
• Portability: Receive your data in a structured format.
• Opt-Out: Disable daily/weekly predictions or stop using the App.

To exercise these rights, contact us at [email protected]. We’ll respond within 30 days (or as required by law). Note that uninstalling the App automatically deletes your data from our systems, per Shopify’s policies.

6. Data Retention

We retain your data only as long as necessary to provide the App’s services or comply with legal obligations:

• Store data (e.g., sales, products) is retained while the App is installed.
• User settings and forecasts are deleted immediately upon uninstallation.
• Billing data is retained as required by Shopify’s billing policies.

7. International Data Transfers

Your data may be processed in the EU and other countries where our service providers operate (e.g., USA for Shopify or AI providers). We ensure appropriate safeguards, such as Standard Contractual Clauses, for international transfers to comply with GDPR and other regulations.

8. Third-Party Links

The App may link to third-party services (e.g., Shopify’s billing page). These services have their own privacy policies, and we are not responsible for their practices. Review their policies before providing information.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We’ll notify you via email or in-app notice before significant changes take effect. The latest version is always available at Privacy Policy

10. Contact Us

If you have questions, concerns, or requests about this Privacy Policy or our data practices, please contact us:

Binary Volt
Email: [email protected]
Website: https://www.binaryvolt.com